Mirax Casino Terms & Conditions
- Agreement to These Terms
- Who May Use Mirax Casino
- Creating Your Account
- Identity and Security Checks
- Funding Your Account
- Receiving Your Winnings
- Promotions and Bonus Rules
- Using the Services Properly
- Conduct That Is Not Allowed
- Ownership of Website Content
- Limits on Responsibility
- When Access May Be Restricted
- Handling Personal Information
- Safer Gambling Expectations
- Changes to These Conditions
- How to Contact Mirax Casino
These Terms and Conditions govern access to and use of the Mirax Casino website, games, payment services and related features available to customers in Australia. By creating an account, using the website or participating in any game or promotion, you confirm that you have read, understood and accepted these Terms.
Please review this document carefully before using Mirax Casino. If you do not agree with any provision, you must not register an account or continue to use the services. Additional rules may apply to particular games, promotions or payment methods and will form part of these Terms when presented to you.
Agreement to These Terms
These Terms create a binding agreement between you and Mirax Casino. They apply to every visit, account activity, transaction and interaction with the services. Any information displayed on the website, including game rules, promotional conditions and payment instructions, may supplement these Terms.
You are responsible for checking the current version before using the website. Continued use after an update has been published indicates acceptance of the revised provisions. If a specific game or promotion contains terms that conflict with these Terms, the specific terms will apply only to that game or promotion.
Who May Use Mirax Casino
Mirax Casino is available only to individuals who are at least 18 years old and are legally permitted to access online gambling services in their location. By registering, you confirm that you meet the minimum age requirement and that your use of the services is lawful.
You must not access the website from a jurisdiction where online gambling or any related activity is prohibited. Mirax Casino may restrict access, refuse registration or close an account if it reasonably believes that a customer does not meet the applicable eligibility requirements.
Creating Your Account
One personal account may be opened per customer unless Mirax Casino gives written permission for an exception. Registration details must be accurate, complete and kept up to date. You must not create an account using another person's identity, credentials or payment information.
- You are responsible for maintaining the confidentiality of your username and password.
- All activity conducted through your account may be treated as activity authorised by you.
- You must notify Mirax Casino promptly if you suspect unauthorised access.
- Account credentials must not be sold, transferred, shared or made available to another person.
Mirax Casino may decline an application where registration information is incomplete, inconsistent or unsuitable for verification.
Identity and Security Checks
To protect customers, comply with applicable obligations and maintain the integrity of the platform, Mirax Casino may request documents or information confirming your identity, age, address, payment ownership or source of funds. Requests may be made during registration, before a withdrawal or at any later stage.
Documents must be genuine, current, readable and supplied within the requested timeframe. Until verification is completed, certain account functions may be limited. If information cannot be verified, Mirax Casino may suspend the account, cancel affected transactions or take other reasonable action permitted by law.
Funding Your Account
Deposits must be made using a payment method registered in your own name or otherwise authorised for your use. You should confirm the available payment options, processing times, minimum amounts and any applicable fees before submitting a transaction.
A deposit is normally credited after the payment provider confirms receipt. Mirax Casino is not responsible for delays caused by banks, card issuers, payment processors, technical interruptions or incorrect payment details. You must not use the account to deposit funds obtained unlawfully or to move funds for another person.
Before depositing, consider setting a budget that reflects your personal circumstances. Mirax Casino may review unusual transaction patterns and may request additional information where necessary.
Receiving Your Winnings
Withdrawal requests are processed in accordance with the account status, applicable verification requirements, game conditions and the rules of the selected payment method. Mirax Casino may return funds to the original payment method where this is appropriate and may ask for an alternative method if the original route is unavailable.
- Only verified customers may be permitted to withdraw funds.
- Withdrawals may be reviewed for fraud, misuse, duplicate accounts or other irregularities.
- Payment provider charges or currency conversion costs may affect the amount received.
- Funds connected with a reversed, disputed or unauthorised payment may be withheld while the matter is investigated.
Any withdrawal limits and processing estimates shown on the website are subject to operational checks and third-party processing times. You remain responsible for ensuring that your banking and payment information is correct.
Promotions and Bonus Rules
Promotions, bonuses, free spins and other offers are available only under their advertised terms. These terms may specify eligibility, qualifying deposits, wagering requirements, expiry dates, game contributions, maximum winnings or withdrawal restrictions. A promotion may be available for a limited period and may be withdrawn or changed where permitted.
Only one offer may apply where promotional terms do not allow combination. Mirax Casino may cancel a bonus or related winnings if it identifies abuse, manipulation, multiple accounts, prohibited play or a breach of the offer conditions. You should read the complete promotional terms before opting in or making a qualifying deposit.
Using the Services Properly
The website and games must be used for lawful entertainment purposes and in accordance with these Terms. You must provide truthful information, follow game instructions and use the services only through the interfaces and methods made available by Mirax Casino.
You are responsible for the equipment, internet connection, software and security measures needed to access the website. You should keep operating systems and security tools up to date and avoid using the services on devices that may be accessible to unauthorised persons.
Conduct That Is Not Allowed
The following activities are prohibited and may result in account restrictions, cancellation of transactions, loss of promotional benefits or account closure:
- Fraud, identity misuse, payment abuse or attempting to disguise the source of funds.
- Collusion, cheating, exploitation of software faults or manipulation of game outcomes.
- Using automated tools, bots, scripts or systems designed to interfere with the website or games.
- Opening or controlling multiple accounts to obtain an unfair advantage.
- Attacking, probing or bypassing website security or access controls.
- Using the platform to distribute unlawful, harmful or misleading material.
Mirax Casino may investigate suspected misconduct and preserve relevant records when reasonably necessary to protect the platform, customers or payment systems.
Ownership of Website Content
Mirax Casino or its licensors retain all rights in the website, software, branding, graphics, text, game content and other materials made available through the services. You receive a limited, personal and non-transferable permission to use the website for its intended purpose.
You must not copy, reproduce, adapt, publish, distribute, reverse engineer, commercially exploit or create derivative works from any part of the services unless expressly permitted in writing or allowed by applicable law. This permission ends when your account is closed or your access is withdrawn.
Limits on Responsibility
Mirax Casino takes reasonable steps to maintain a reliable service, but uninterrupted access cannot be guaranteed. The website may be unavailable because of maintenance, updates, technical faults, telecommunications issues, payment provider outages or events outside reasonable control.
To the extent permitted by law, Mirax Casino is not responsible for losses caused by your failure to protect account credentials, incorrect information, unsuitable equipment, unauthorised access resulting from your actions or delays caused by third parties. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded or limited.
When Access May Be Restricted
Mirax Casino may suspend, limit or close an account where it has reasonable grounds to believe that you have breached these Terms, provided inaccurate information, failed a verification check, used prohibited methods or created a risk to the platform or its customers.
Access may also be restricted where required for security, legal, regulatory, payment or responsible gambling reasons. You may be asked to stop using the account while a review is carried out. Any decision concerning remaining balances will be handled in accordance with applicable law and the circumstances of the account.
Handling Personal Information
Personal information is collected and used to provide the services, manage accounts, process payments, conduct verification, prevent fraud, support responsible gambling and meet applicable obligations. Information may be shared with service providers, payment partners or professional advisers where reasonably necessary for these purposes.
Mirax Casino applies appropriate measures to protect personal information, but no online transmission or storage system can be guaranteed completely secure. Further details about collection, use, retention and customer rights should be reviewed in the applicable privacy information published on the website.
Safer Gambling Expectations
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set personal limits for time and spending, avoid gambling when distressed or impaired, and never borrow money to continue playing.
Mirax Casino may provide tools or account restrictions intended to support safer gambling. You may request a break, deposit limit or self-exclusion where those options are available. Requests should be made before gambling continues, and you should not attempt to bypass a restriction by opening another account.
If gambling is affecting your finances, relationships, work or wellbeing, stop playing and seek independent professional support. Friends, family members and qualified services may also help you decide on appropriate next steps.
Changes to These Conditions
Mirax Casino may revise these Terms to reflect service changes, security improvements, operational requirements or changes in applicable rules. Updated terms will be made available through the website and will apply from the stated effective date.
Where a change materially affects your use of the services, reasonable notice may be provided when appropriate. You should review updates regularly. If you do not accept a revised provision, your option is to stop using the services and request closure of your account, subject to any outstanding checks or transactions.
How to Contact Mirax Casino
For questions about these Terms, account access, verification, payments or a complaint, please contact Mirax Casino at [email protected]. Include enough information for your request to be understood, but do not send passwords or complete payment credentials.
Requests are reviewed using the information available at the time. Mirax Casino may ask for further details to confirm account ownership before discussing account-specific matters. These Terms remain applicable while a question, complaint or account review is being considered.
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